Last Updated: July 2026
Privacy Policy
MOOV Technologies Inc. ("MOOV", "we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when using the MOOV mobile application and related services.
Information We Collect
Account Information
When you create an account, we collect:
- Name (optional)
- Email address
- Password (encrypted)
Alarm & App Settings
We store information necessary for the app to function, including:
- Alarm times
- Alarm preferences
- Focus Lock settings
- Device settings
- App preferences
Device Information
We may collect limited technical information including:
- Device model
- Operating system version
- App version
- Anonymous diagnostic information
- Crash reports
This information helps us improve reliability and performance.
Bluetooth
MOOV uses Bluetooth solely to communicate with your MOOV device. Bluetooth is not used for tracking your location.
NFC
On supported devices, MOOV uses NFC only to detect when your phone has been tapped against your registered MOOV device in order to silence an alarm. No NFC information is stored.
What We Do NOT Collect
MOOV does not collect:
- Your contacts
- Photos
- Videos
- Microphone recordings
- Messages
- Call history
- Browsing history
- Health information
- Financial information
- Payment information
- Precise GPS location
How We Use Your Information
We use collected information to:
- Create and manage your account
- Synchronize alarm settings
- Connect with your MOOV device
- Improve app reliability
- Provide customer support
- Fix bugs and crashes
- Improve future versions of MOOV
Analytics
MOOV may use anonymous analytics to understand app performance, feature usage, and crash reporting. Analytics data cannot reasonably identify individual users.
Data Sharing
We do not sell your personal information.
We only share information with trusted service providers necessary to operate the service, including:
- Authentication providers
- Cloud hosting providers
- Crash reporting services
These providers are required to protect your information.
Data Security
We use industry-standard security measures to protect your information, including:
- Encrypted connections (HTTPS)
- Secure authentication
- Access controls
- Password encryption
While no system is completely secure, we continually work to protect your data.
Data Retention
We retain your account information while your account remains active. If you delete your account, we will delete or anonymize your personal information within a reasonable period unless retention is required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your account
- Request a copy of your information
To make a request, contact us using the information below.
Children's Privacy
MOOV is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the "Last Updated" date will be revised.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
